Terms & Conditions:
By browsing our site & app, you ensure to agree to these terms
Our Services are very diverse, so sometimes additional terms or product requirements (including age requirements) may apply. Further terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services. Terms used in this T&C page have the same definitions as in our Privacy Policy, which are accessible on the Doifoo app and website, unless otherwise specified here.
Legal Note:
Doifoo Internet Private Limited, located in Bengaluru, India, manages legal claims, compliance, and hiring aspects on behalf of Doifoo Inc., a Delaware C-Corporation headquartered in San Francisco, USA. Doifoo Internet Private Limited ensures that the Doifoo app adheres to applicable copyright and regulatory requirements under the jurisdiction of the State of Karnataka, India. Doifoo Inc. retains responsibility for overseeing global strategy, app distribution, operations, and governance in compliance with U.S. sanctions and relevant regulations under the jurisdiction of the State of Delaware, USA.
For legal inquiries related to Doifoo, please contact Doifoo Internet Private Limited at legal.in@doifoo.com. These matters will be addressed in accordance with the laws of the State of Karnataka, India. For matters regarding Doifoo app distribution or user data compliance, please contact Doifoo Inc. at compliance.us@doifoo.com, where such issues will be handled pursuant to the laws of the State of Delaware, USA.
Disclaimer:
This transition applies to all Doifoo products and services as of January 2025. Any legacy products, including Doifoo Read, Quicklook, Postcard, Hear, Vertical, and all other products and services discontinued or active through December 2024, will have their legal and compliance matters managed solely by Doifoo Internet Private Limited under the jurisdiction of the State of Karnataka, India.
By default, any physical correspondence related to Doifoo will be received and addressed exclusively at our physical office in India, located at Doifoo Internet Private Limited, WeWork Prestige Central, 36 Infantry Road, Bengaluru, Karnataka, 560001, India. While Doifoo Inc. maintains a mailbox address in the United States, any physical mail sent there will not be processed or acknowledged. Doifoo Inc. and Doifoo Internet Private Limited are not legally responsible for any consequences of disregarding such correspondence, as all official physical correspondence must be directed to our India office. We expressly disclaim any liability for handling physical mail in the U.S. and will not be bound by any documents or notices sent to our U.S. mailbox address.
1. Using our services
Don’t misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.
Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Don’t remove, obscure, or alter any legal notices displayed in or along with our Services.
You must follow any policies made available to you within the Services.
In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications. All of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws.
2. Privacy and Copyright Protection
Doifoo’s apps’ privacy policies explain how we treat your personal data and protect your privacy when you use our Services.
We provide information to help copyright holders manage their intellectual property online. If you think somebody is violating your copyrights and want to notify us, you can find information about submitting notices policy about responding to notices in our Help Center.
3. Your Content in our Services
Some of our Services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.
When you upload, submit, store, send or receive content to or through our Services, you give Doifoo (and those we work with) a worldwide license to use, reproduce, modify, create derivative works, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services.
4. Modifying and Terminating our Services
We are constantly changing and improving our Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether.
You can stop using our Services at any time, although we’ll be sorry to see you go. Doifoo may also stop providing Services to you, or add or create new limits to our Services at any time.
We believe that you own your data and preserving your access to such data is important. If we discontinue a Service, where reasonably possible, we will give you reasonable advance notice and a chance to get information out of that Service.
5. Our Warranties and Disclaimers
We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we don’t promise about our Services.
Other than as expressly set out in these terms or additional terms, Doifoo doesn’t make any specific promises about the Services. For example, we don’t make any commitments about the content within the Services, the specific functions of the Services, or their reliability, availability, or ability to meet your needs. We provide the Services “as is”.
6. Liability for our Services
When permitted by law, Doifoo will not be responsible for lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, or punitive damages.
In all cases, Doifoo, will not be liable for any loss or damage that is not reasonably foreseeable.
We recognize that in some countries, you might have legal rights as a consumer. If you are using the Services for a personal purpose, then nothing in these terms or any additional terms limits any consumer legal rights which may not be waived by contract.
7. Doifoo's App Terms
By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Doifoo Internet Private Limited.
Doifoo Inc. is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.
The Doifoo app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Doifoo app won’t work properly or at all.
You should be aware that there are certain things that Doifoo Inc. will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Doifoo Inc. cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.
If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.
Along the same lines, Doifoo Inc. cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Doifoo Inc. cannot accept responsibility.
8. Availability & Sanctions
The Doifoo app is available in up to 175 countries across various app stores, including the Apple App Store, Google Play Store, Huawei App Gallery, Samsung Galaxy Store, Indus App Store, and Amazon Appstore. Currently, Doifoo ID sign-ups are supported in 173 countries. In accordance with U.S. sanctions, Doifoo ID is not available in Russia and Ukraine at this time. Additionally, Doifoo services are entirely unavailable in North Korea, Syria, Ukraine, and Cuba. This availability is subject to change based on U.S. regulations and may be updated as needed to comply with legal requirements.
With respect to Doifoo Inc.’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Doifoo Inc. accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app. Currently, Doifoo Chat is not available in Mainland China owing to regulations in regards to OpenAI.
At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for both systems (and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Doifoo Inc. does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.
About these Terms
We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.
If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict. These terms control the relationship between Doifoo and you. They do not create any third party beneficiary rights.
If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).
If it turns out that a particular term is not enforceable, this will not affect any other terms.
This Terms & Conditions may be updated periodically. We will notify users of significant changes. Continued use of our services after updates indicates acceptance of the revised terms.
Legal & Compliance: Doifoo Internet Private Limited, Wework Prestige Central, 36 Infanty road, Bengaluru - 560001 KA, India.
iOS & Android app: Doifoo Inc., 166 Geary street, Suite 169, San Francisco - 94018 CA US.